Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,213 reviews

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Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,213 reviews

TripAdvisor Rating  4.5/5  3,246 reviews

Certificate of excellence 2024

Lovely stay

TripAdvisor rating 5.0/5

lozz_tee_2005 Couples - TripAdvisor review

Lovely hotel. Clean and modern. Doorman asked if we needed help with our bags. Room had the most amazing panoramic view. We saw a Navy plane fly by, almost felt like it was in the room with us, so cool. Room clean and modern. Nice touches such as water, coffee machine. Toiletries in the bathroom to use such as cotton pads etc. Shampoo, conditioner and shower gel good quality. Comfy large bed. Peaceful sleep. Couldn't ask for more.

Dear Lozz_tee_2005 Thank you for taking the time to review your stay Delighted you had a great time and enjoyed the amazing views we are so lucky to be able to offer We look forward to welcoming you back on your next visit to Liverpool. kind regards Neil Brailsford General Manager

Great hotel

TripAdvisor rating 5.0/5

Catherine R Couples - TripAdvisor review

Fabulous hotel, right next to the ACC arena with waterfront view. Room 840 top floor windows on two sides, waterfall shower, Aircon, hot drinks, sitting area and huge bed. Clean, modern and comfortable. Efficent staff. We enjoyed breakfast in the restaurant. Overall we felt this was excellent value for money.

Dear Catherine R Thank you for reviewing your stay in room 840 Delighted you had a great experience and found the hotel was excellent value for money. We hope to welcome you back in the future kind regards Neil Brailsford General Manager

Very friendly and helpful staff. Good location. Close-by car park.

Customer review rating 4.0/5

Graeme P. Friends - Confirmed reviews ALL

Staff were extremely friendly and helpful. Room comfortable but furnishings and fittings too modern for us. Would have preferred a more traditional and stylish setting. A good view towards the Liverpool Wheel and the Mersey. The only really negative point: the sliding and loose-fitting door between the bedroom and toilet area does not give sufficient privacy whilst using the WC. Also, if one partner has to get up during the night to use the WC, using a sliding door is a disturbance to the other partner. Proper closing doors would be much better. Breakfast was first class. Everything that one could possibly want was available except perhaps salmon with the cold meats would be nice..

Dear Graeme P., We very much appreciate your comments regarding your stay at the Pullman Liverpool. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Great location on the docks walking distance to all the attractions.

Customer review rating 4.5/5

Paul T. Couples - Confirmed reviews ALL

Great Hotel with friendly staff and a great choice at breakfast.

Dear Paul, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Chris Klein Guest Experience Manager

Customer review rating 4.5/5

Taran Business - Confirmed reviews ALL

Spacious clean rooms, clean linen and location perfect for attending conferences. Room service excellent option and reception efficient at organising taxi.

Dear Taran, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Chris Klein Guest Experience Manager

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Other web-users rate our hotel

  • 1,564 reviews 9.5/10 Location
  • 2,421 reviews 8.7/10 Room
  • 2,288 reviews 9.3/10 Service
  • 17 reviews 7.8/10 WiFi
  • 991 reviews 8.5/10 Comfort
  • 983 reviews 8.3/10 Breakfast
  • 896 reviews 7.4/10 Cleanliness
  • 544 reviews 7.5/10 Food

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