Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,230 reviews

Best price
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Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,230 reviews

TripAdvisor Rating  4.5/5  3,241 reviews

Certificate of excellence 2024

Pleasant hotel atmosphere

Customer review rating 5.0/5

Allan K. Couples - Confirmed reviews ALL

Hotel very clean and modern excellent people working there,Paige+Roni and many others made our stay Very pleasant and enjoyable

Dear Allan K., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with Roni, Paige and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

A Great Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Fullfilled every expectation I had for a top class hotel. Only downfall was that I was told that I would receive the receipt for my stay at your hotel by email and none has arrived.

Dear James, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. I have emailed you seperatly the Invoice you are missing from your recent stay with us. Kind Regards, Chris Klein Guest Experience Manager

We felt "At Home"

Customer review rating 5.0/5

Howard Couples - Confirmed reviews ALL

We are so glad we chose the Pullman for our short stay. Even before we arrived contact with the hotel made us feel really welcome. Every one of the staff presented themselves as great ambassadors for this hotel. They were friendly, helpful and knowledgeable and we could see they really wanted to serve customers very well. It’s a great credit to the menagement team for being able to present this happy and professional face of the Pullman Liverpool to all it’s guests. It made an impact on us because they made us feel really welcome in a town we’d never been to before and so we quickly felt “at home”. For those arriving by car, there's a decent car park next to the hotel and hotel guests get the benefit of a discount there.

Dear Howard C., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

2 Nights in a great location, very friendly staff

Dear Kevin S., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Great staff

Customer review rating 4.5/5

Colin M. Business - Confirmed reviews ALL

Have stayed several times recently on business. The hotel is good but is made a whole lot better by having really good staff - from front desk to room servicing.

Dear Colin M., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,563 reviews 9.5/10 Location
  • 2,440 reviews 8.7/10 Room
  • 2,302 reviews 9.3/10 Service
  • 17 reviews 7.1/10 WiFi
  • 997 reviews 8.6/10 Comfort
  • 988 reviews 8.4/10 Breakfast
  • 909 reviews 7.4/10 Cleanliness
  • 554 reviews 7.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.